Shipping & Delivery Policy

1. When your plan starts

If we hand your tags over in person, your plan starts when you pay, and your shop is live straight away.

If we courier your tags, your plan starts on the day they are delivered — not the day you pay. Your shop goes live that same day, and the full length of the plan you bought runs from then. You are never charged for the days your tags spend in transit. Until they arrive you can see exactly where they are in your portal.

2. NFC tags and QR standees

We deliver tags in one of two ways:

• In person: a member of our team hands over or installs the tag at your shop during the setup visit, usually the same day.
• By courier: if we cannot hand it over in person, we dispatch the tag within 3 working days of receiving your delivery address. It is delivered within 5–10 working days to addresses in India, and we share the courier's name, the tracking ID and a tracking link in your portal as soon as it is dispatched.

3. Delivery charges

Delivery is free. The price of your plan already includes the tag and its delivery.

4. Delivery address

We deliver to the address you give us in your portal after paying. Please make sure someone can receive it during business hours. You can correct the address in your portal at any time before we start packing.

5. Damaged, missing or faulty tags

If a tag arrives damaged, does not arrive, or does not work, tell us within 7 days of the expected delivery and we will replace it free of charge. Your QR code keeps working in the meantime.

6. Delays

Courier delays can happen for reasons outside our control. If your tag has not arrived within the time above, contact us and we will follow up with the courier.

7. Contact

info@revolicai.com · +91 75050 11245. See Contact Us and our Refund & Cancellation Policy.